New Customers: WELL Health is used by more than 200,000 providers nationwide. ChatAssist AI independently navigates complex, multi-step patient communications, resulting in a positive experience for both patients and staff. This growth follows collaborations between WELL Health and EHR leaders Cerner Corporation and MEDITECH, making WELL Health the patient-communication solution for both of the EHRs’ healthcare provider customers.ĬhatAssist AI Launch: WELL Health launched ChatAssist AI, a proprietary solution that automates thousands of conversations between patients and providers, and gracefully hands off to staff when human intervention is required. 1Īs part of its tremendous growth throughout 2021, WELL Health has achieved a number of major milestones, including:īusiness Expansion: In 2021 WELL Health has grown revenue by more than 265 percent.

In the year since the vaccine became available, WELL Health was used to accelerate vaccination efforts including facilitating nearly 10 million COVID vaccine appointments and sending more than 63 million COVID-related messages. Most recently, Twilio Ventures announced its investment in WELL Health, which came less than one year after Twilio and WELL Health first partnered to help healthcare providers rapidly implement digital patient communications to accelerate COVID-19 testing and vaccine scheduling. Providers are increasingly turning to us to integrate our technology across their tech stack, so they can deliver their patients connected health experiences and ultimately drive better outcomes.” “As the pandemic continues to evolve, patients’ ability to engage their provider in real-time, frictionless dialogue is more important than ever. “WELL Health is focused on eliminating the last-mile communication barriers that keep patients from good clinical outcomes and better relationships with their medical providers,” said Guillaume de Zwirek, CEO and Founder, WELL Health. Throughout 2021, WELL TM Health’s growth was driven by new product innovations including ChatAssist AI, 160+ new healthcare customers, strategic collaborations with Twilio, Cerner and MEDITECH, as well as the hiring of approximately 150 new employees to more than double the size of the company. , a SaaS digital health leader in patient communication and 2021 Best in KLAS winner in Patient Outreach, today announces new customers Baptist Health, a full-spectrum health system serving Kentucky and Southern Indiana, and Prisma Health, South Carolina’s largest private, non-profit healthcare system, as it closes a year of monumental growth across its business. SaaS Digital Patient Communications Leader Doubles in Size, Secures Twilio Ventures Investment and Helps Leading Healthcare Providers Facilitate Nearly 10 Million COVID-19 Vaccine Appointments in 2021 WELL Health Welcomes New Customers, Baptist Health and Prisma Health, Following a Banner Year of Growth

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